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4.1 | 3054 Reviews

30" Combination Wall Oven with Even-Heat™ True Convection (Lower Oven)

KitchenAid KOCE500ESS

Features

  • EASYCONVECT Conversion System automatically adjusts temperatures

Quick Specs

  • Type: Electric Wall Oven/microwave Combo
  • Style: Built In
  • Fuel: Electric
  • Built In: Yes
  • Width: 30"
  • Height: 42.5"
  • Depth: 27.125"
  • Nominal Width: 30"
  • Energy Star Rated: No
  • Self Clean: Yes
  • Convection: Yes
  • First Oven: 1.4 cu. ft.
  • Second Oven: 5.0 cu. ft.
  • Hidden Bake Element: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

Crispwave™ Microwave Technology and Crisper Pan (upper oven)

Allows the microwave oven to be used for grilling, frying, and convection cooking. The specially designed crisper pan can be used to brown, crisp, and pan-fry foods.

Image Feature

EasyConvect™ Conversion System

automatically adjusts conventional baking temperatures to their convection equivalents, making it effortless to use convection with recipes of all kinds.

Image Feature

Even-Heat™ True Convection Oven (lower oven)

Features a unique bow-tie design with heating element and fan that circulates hot air throughout the entire oven, providing optimal temperatures crisp, flaky baked goods, juicy, well-browned roasts and carmerlized vegetables.

Image Feature

Microwave Convection Cooking (upper oven)

Increases the speed of cooking and provides a secondary convection cooking option.

1.4 Cu. Ft. Capacity (upper oven) The upper microwave oven gives you family-size capacity that complements the lower convection oven.

5.0 Cu. Ft. Total Capacity (lower oven) Gives you an extra-large capacity for holding your largest turkeys and roasts. It also lets you prepare multiple dishes at the same time.

Crispwave™ Microwave Technology and Crisper Pan (upper oven) Allows the microwave oven to be used for grilling, frying, and convection cooking. The specially designed crisper pan can be used to brown, crisp, and pan-fry foods.

EasyConvect™ Conversion System automatically adjusts conventional baking temperatures to their convection equivalents, making it effortless to use convection with recipes of all kinds.

Even-Heat™ True Convection Oven (lower oven) Features a unique bow-tie design with heating element and fan that circulates hot air throughout the entire oven, providing optimal temperatures crisp, flaky baked goods, juicy, well-browned roasts and carmerlized vegetables.

Microwave Convection Cooking (upper oven) Increases the speed of cooking and provides a secondary convection cooking option.

SatinGlide™ Roll-Out Extension Rack (lower oven) Allows easy loading and features an easy-grip handle, giving you the confidence when cooking with large or heavy dishes.

Temperature Probe Allows accurate measurement of internal temperatures of meats, poultry, and casseroles without having to open the oven so that food can be cooked perfectly.

Features

  • EASYCONVECT Conversion System automatically adjusts temperatures
Certifications
Ada Compliant No
Cul Yes
Energy Rating 356
Energy Rating (kwh/year) 356
Prop65 Standard
Ul Yes
Controls
Control Type Glass Touch Digital Display
Display Color White
Electronic Display Type Digital
Microwave Selections Add A Minute; Cook Power; Cook Time; Crisp; Defrost; Easy Convect; Popcorn; Reheat; Soften/Melt; Steam; Steam Accessory
Details
Flush Installation Approved Yes
Fuel Type Electric
Grill Yes
Grill Power 1,600
Oven Automatic Shut-off Yes
Oven Configuration Microwave Combination
Oven Selections Clock; Control Lock; Delay Start; Proofing; Sabbath Mode; Temperature Conversion; Temperature Probe; Time Bake; Timer
Oven Type Combination
Turntable Yes
Dimensions
Product Height 42.5
Carton Height 45
Gross Weight 264
Oven Interior Height 18
Carton Width 34.8
Product Depth 27.125
Oven Interior Depth 19
Depth With Door Open 90 Degree 46.75
Cutout Depth 24
Cutout Height 41.313
Depth Closed Excluding Handles 24.5
Carton Depth 30.8
Cutout Width 28.5
Oven Capacity 5
Oven Interior Width 25
Net Weight 0
Product Width 30.0
Electrical
Power Cord Included No
Exterior Details
Door Type Metal & Glass
Handle Color Stainless Steel
Handle Material Metal
Oven Window Size Extra Large
General
Microwave Door Swing Drop Down
Microwave Interior Light Halogen
Microwave Details
Door Release Handle
Language Conversion English/French
Microwave Capacity 1.4
Number of Microwave Racks 1
Sensor Cooking Yes - Microwave
Turntable Diameter Size 14.125
Oven Details
Bake Element Power 2,800 W
Broiler Element Power 4,000 W
Broiler Location Top of Oven
Convection Yes
Convection Element Power 3,200
Convection Element Type True - Oven
Convection Functions Bake; Broil; Roast
Convection Power 1,200
Cooking Power 900
Door Broil Position Closed
Door Lock Yes
Door Removable Yes
Hidden Bake Element Yes
Interior Color Blue
Number of Oven Lights 2
Number of Oven Racks 3
Number of Rack Guides 6
Oven Cleaning Type Adjustable Self Cleaning
Oven Cooking System Convection
Oven Light Type Halogen
Oven Rack Guide Type Molded
Self-cleaning Oven Racks No

Quick Specs


  • Appearance

  • Type: Electric Wall Oven/microwave Combo
  • Style: Built In
  • Fuel: Electric
  • Built In: Yes

  • Dimensions

  • Width: 30"
  • Height: 42.5"
  • Depth: 27.125"

  • Size

  • Nominal Width: 30"

  • Features

  • Energy Star Rated: No

  • Oven Features

  • Self Clean: Yes
  • Convection: Yes
  • First Oven: 1.4 cu. ft.
  • Second Oven: 5.0 cu. ft.
  • Hidden Bake Element: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

76% of reviewers recommend this product.

1 Stars

porcelain broiler bracket

porcelain broiler bracket 6/25/2026

The porcelain broiler bracket broke off yesterday, making the microwave unusable. Is there a recall on this? It should not have broken in under 3 years. Then, to replace this part, the entire built-in unit must be removed, and then the bracket can be replaced. The bracket itself can be bought for $40.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Don't Buy - It Isn't Worth It!

Not a Return Customer 5/12/2026

Bought this about 3 yrs ago for just under $5k, had it professionally installed and now the microwave door won't close. This will be very expensive to repair! Very disappointed. Model KOCE500ESS20
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Do not buy!

Carts 4/7/2026

This is truly the worst oven/microwave combination. Very poor quality microwave. The door latch is defective after 4 years and either (or both) the magnatron and inverter have failed. Repairs cost over $1000. You are married to the unit because it is all in one. A new stand alone microwave is $150 at most. Kitchen Aid is supposed to be a good brand but clearly is not. All whirlpool parts anyway. This combination oven/microwave is over $6000 (including taxes) and is a waste of money. Stay away
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Terrible value for the money.

Michael Aaron 3/10/2026

I™€™m very disappointed in my KitchenAid oven/microwave appliance. I™€™ve had this install for just over two years and I™€™m now on my third service issue, which unfortunately now is outside the warranty timeframe and will cost me over $700 to repair. All issues have been with the upper microwave unit. For the price tag you would think it would last longer than the $30 microwave I have from Walmart. Save your money and purchase another brand!
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

disappointed

Bill48 3/4/2026

we have had the unit about 4 years now and when it works it is fine Mostly we have had problems with the microwave turntable not operating and the light burning out. The turntable has failed twice now and the last estimate to fix it again was $700 which is way too much quite disappointed for a unit we paid over $5000
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

BROKE 6 weeks out of 1 year warranty

Amber W 2/27/2026

This came brand new in my house which means I'm still paying for this $4000 oven/microwave in my mortgage. The microwave quit working 6 weeks after we hit our 1 year warranty. Whirlpool/KitchenAid refused to help but offered us a warranty package on it for ONLY $80 a month. Who would pay $1k a year just in case it breaks? We used KitchenAid to schedule a service technician to come out for repair. $668 repair! I thought KitchenAid was supposed to be the best that's why we pay a premium price. They won't fool me twice!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Unexpectedly, exceeded expectations

Overthinker 2/4/2026

We had to quickly purchase a replacement for our almost 17-year-old GE Profile oven/microwave combo. We saw a floor model at Gerhard™€™s, but since we have future remodeling plans, we were hesitant to go with KitchenAid™€"we had been considering higher-end appliances down the road. With time constraints and a lot of back-and-forth on our plans, we decided to give KitchenAid a try, fully expecting it might be a temporary solution that we™€™d replace later if it didn™€™t hold up long-term. We are so happy we bought it. The speed oven/microwave has become my absolute favorite feature. The temperature-sensing reheat function is amazing™€"it reheats food straight from the refrigerator to restaurant-quality results. What truly amazes me is that the food temperature is always just right. No cold centers, no overheated edges. The oven itself is super convenient and performs exactly as expected. It also has a beautiful built-in look. At this point, I™€™m honestly not sure we™€™ll even replace it with a higher-priced option during our kitchen remodel™€"we love both the performance and the appearance that much. BTW, it is super quiet
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Major Design Flaw

mxxm 1/6/2026

This product has a Major Design Flaw: the interior microwave light burns out and there is no way for the user to replace it! This is a common complaint. After about 2 years of less-than-average use, the light is out and I would have to hire a very strong worker to completely remove the whole combination oven (which is extremely heavy, and which would damage my custom cabinets that it is inserted into), have him replace the light (which is also very difficult to do and involves further disassembling of the microwave!) and then pay him to reinstall the ovens!! Kitchen-aid should have known better than to leave customers with such a faulty product after spending over $4,000!!! Do not buy this product. I will not buy any further Kitchen-aid products based on this experience - unless they will fix my product at no cost to me and make sure that they do not damage my cabinets in the process!!!! ((I'm not holding my breathe, that is for sure))
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

interior glass exploded on 2nd use

very sad baker 12/28/2025

I bought my new home that contained this oven as part of a gourmet kitchen. The 2nd time I used the oven the interior tempered glass shattered into the oven ruining my bake. It's been more than a month, and it's still not repaired. The replacements that have been shipped have contained flaws or were broken.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Microwave died after 2 years

2025clark 12/21/2025

I paid $3000 for a microwave oven that died after two years. Ridiculous.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Somewhat disappointed

M&TP 12/16/2025

I™€™ve owned this appliance for a few years now and have had no issues until the last several months when I™€™ve experienced uneven heating with baking. If I don™€™t watch carefully the portion of my dish that is near the rear will burn if I don™€™t rotate what ever is baking.
Originally posted on Kitchenaid.com

Yes, I recommend this product

5 Stars

Wall oven

DeniseLA 11/29/2025

This is a repacement oven for me as my other top brand had two boards go out on it. For $$ less than previous top brand, I opted for this model. It's been a workhorse for me and have'nt had any issues with it. If you 're on the fence about KitchenAid, it's virtually identical to my former top brand except for oven interior color and name plate! Saved a bunch too!
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

DO NOT WASTE YOUR MONEY

Disappointed customer 777 11/29/2025

This is my second wall oven microwave combo that the microwave does not work properly. When you turn it on it smells like burning plastic. It was just two years old 5days ago. The technician came out and said he doesn™€™t know what™€™s wrong because it heats up but he could replace some parts for $750. What a piece of garbage. My first time all oven microwave combo lasted 7years. Stay away from this brand and company.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Fan broke 1 year after purchase

TrevorD 11/28/2025

Don™€™t but this! We bought one new for our kitchen remodel. Worked well for about a year and then started making a horrible humming noise. The convection fan broke and needed to be replaced. Barely a year old. Horrible quality
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Excellent replacement over a Profile ge

RichieTee 11/26/2025

Amazing oven and convection oven. Thanksgiving dinner in my KitchenAid oven!
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Microwave broke after 18 months

Kate2512 11/21/2025

Our entire kitchen is comprised of KitchenAid appliances. They are expensive, but used to be worth the cost. We had our prior KitchenAid oven/microwave combo for 24 years. The only reason we replaced it is b/c the microwave broke. We spent a lot of money on the KitchenAid replacement but figured it was worth it b/c it would last. Wrong. 18 months in and we had to spend over $750 to get the microwave fixed. The authorized repair tech told me the whole oven unit would only last 3-5 years and that nowadays you have to buy the protection plan to guard against inevitable repair issues. Major appliances are not supposed to be ™€œdisposable.™€
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Re Major Flaw

mxxm 11/11/2025

This is mmcmmc. Please see my review below; case number 832190. I am not able to use instagram or facebook. There must be another way you can help resolve the issue; I should be able to communicate with you via phone or email. You should assist customers by using any type of communication.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

unhappy with performance and functionality

dan79 11/5/2025

microwave door switch went bad and now door latch doesn't engage completely during operating the microwave and will shutoff
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Major Design Flaw!

mmcmmc 11/1/2025

This product has a major design flaw. The light in the microwave stopped working after 2.4 years with less than average use! The only way to replace it is to hire a very strong repairman to completely pull out the very heavy WHOLE MICROWAVE-RANGE COMBINATION from the custom cabinets that it sits in (which of course will damage my cabinets). THEN the light has to be replaced (which is NOT straightforward) and THEN the whole huge combination appliance has to be put back in the custom cabinets. So basically, I would have to pay to uninstall and then reinstall the whole appliance every 2.4 years. This is ridiculous. KitchenAid should cover this for all the unfortunate people like me who bought this. This is a Frequent Complaint!!! I would suggest buying from a different company that manufacturers products in which customers can easily replace bulbs themselves in 2 minutes.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Great but it™€™s leaks oil

Catesar29 10/24/2025

I love my mixer, but it has leaked oil since day one. I have to leave it sitting on a paper towel.
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Door failed just after warranty expired

Steveo426 10/23/2025

The door to the microwave stopped latching just outside of the warranty period. Servicing that part requires removing the entire oven/microwave combo from the wall.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Oven review

Rwicks 10/23/2025

I am happy with the oven, except with the fact that I cannot keep the light on. I would have included that option, which is useful when proofing sourdough.
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Very disappointing

Kconway 10/22/2025

The oven doesn™€™t heat evenly. It needs to preheat for a very long time. I can no longer make lasagna or pies ( these are a couple of examples). Lasagna comes out like soup the cheese doesn™€™t even melt. The fruit in pies doesn™€™t cook. I have been cooking for over fifty years and have never had problems like this. I was so excited to get the oven and am so disappointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Not up to expectations. Will not buy again.

Mogg 10/17/2025

Big Mistake. For the money not a very good buy. Do you even care?
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Reliable

LoriApis 10/11/2025

I have had this for three years and I love it! I recently had to have the temperature calibrated but since it has had nonstop use I am ok with that!
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

2nd Kitchen appliance that needs repairs after 5 y

Bkmsdm 10/2/2025

Cooks well and washes well but now both machines will have repairs necessary within 5 yrs of being purchased and there is only 2 of us home. Bad quality.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Looks great

ski47 9/23/2025

This and the dishwasher we purchased are the only ones that have not failed out of the complete Kitchen Aide set.
Originally posted on Kitchenaid.com

Yes, I recommend this product

5 Stars

Reliable

Lalo1023 9/22/2025

We bought it six years ago and have never had an issue. We love it!
Originally posted on Kitchenaid.com

Yes, I recommend this product

5 Stars

Working Well

Mr. Brown 9/9/2025

I bought this product 4 years ago and is still working as well as it did on day 1.
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Bad product quality and overprice service

Steven Zh 9/6/2025

The microwave grill support, which we rarely use, broken after only two years. Despite the contractor™€™s initial quote of $400 for repair, I opted to fix it myself. The replacement support installation was a simple two-second process. However, the cost of these small parts amounted to $70. This unfortunate incident is a result of a manufacturer™€™s error, which unfortunately had to be borne by me.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

3 Stars

Doesn™€™t cook evenly

Cookie122222222222 9/2/2025

Top of the line oven that came with our new build. I was baking cookies today. They baked unevenly. I kept adjusting the temperature and position of the cookie sheets. A lot more work than expected for newer oven
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Microwave went out after 3 year.

imoffshore 8/30/2025

Microwave went out after 3 years. $700 for the repairman to come out, pull the unit from the cabinet and replace a board and the magetron.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Window Streaks in the Microwave

SGPETE 8/5/2025

Bought this in February of 2024 and there are droplets / streaks in the microwave window. They are inside the window and are unable to be cleaned. Called Kitchen Aid to have them fix the problem and they said it's cosmetic and not a functional problem. Looks horrible and was really disappointed with the customer service. Even bought the extended service plan in the begining but to no help. Had I known I'd never bought the product. It cooks OK but looks horrible.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

It Serves Me Well

LBee20 7/30/2025

I cook and bake a lot. The oven/ microwave has worked beautifully. The alarms are incredibly annoying but it™€™s probably for the best because I am always multitasking.
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Very disappointing

Mike1983 7/11/2025

Like many others, my unit stopped working and I have the inverter error (F1E5). I've only had the unit for 3 years and Kitchenaid doesn't offer any warranty past 1 year on the unit. This is a $4k Microwave/Oven combo and it barely lasted 3 years without major repair. Not only that, but it didn't work great in the first place. The Microwave would take out our WiFi when running, could barely pop a bag of popcorn and the light is so dim you can't see the food you're cooking. Very disappointed and will not purchase KitchenAid again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Disappointed in my new Kitchenaid microwave-oven

Joy6276 6/19/2025

I don™€™t care for the microwave opening from top down as it makes it too hard for me to reach inside. I have to stand on a stool making it very inconvenient. I also don™€™t care for how long it takes for the oven to preheat!! I also think it should come with an operating booklet. I had to download and print one myself. It looks nice though™€¦™€¦
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Not reliable. Don't buy kitchenaid.

GForsyth 5/19/2025

Bought this 18 months ago, decided to go with a nicer unit, but now having a F1E5 error and being told the inverter needs replaced. How do I spend $5500 on a new appliance and in less than two years it stops working? The alliance is beautiful, but the fact it is prone to these issues so early in it's lifecycle is concerning.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Does the job

Tadie 5/19/2025

Quality of product not as I expected. ie: hazy glass door after first used. Appears condensation gets inside the window. Maybe loose seals? I do like the convection oven. Wish I could have found videos in the beginning that were a little more detailed on how to use the different features. Have yet to use the microwave for crisping or convection. I should have contacted customer service a long time ago. Purchased these during Covid and waited a long time to get them. Then I had some major health issues and just never got around to it. My fault there. No major problems overall.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

2 Stars

Not Great

Danae 5/18/2025

This came in the house I bought, which is 2 years old. The oven is 50 degrees too low when verified with an oven thermometer. We can turn it off, then let it start to cool, then preheat again and the temperature raises. The microwave unit is not heating at 900W either. We have a countertop microwave also, and the KitchenAid barely heats food. It requires about 5 minutes to reheat a single serving of leftover spaghetti. The rest of the KitchenAid appliances in the house are great - the built-in 48™€ refrigerator, the dual fuel 36™€ professional range, and the pro style range hood. It™€™s a shame that there is not a professional wall oven.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

KitchenAid is an UNRELIABLE Brand

DPJP 5/16/2025

Trash oven/microwave combo that has only lasted a couple of years - have already spent almost $2000 on top of the $4000 price replacing the main interface control board, microwave oven manager & side control board & switches. Absolute garbage quality products, this is not like the old days.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Cleans easily and controls are easy to use

Jrs123 5/12/2025

Both the oven and microwave work perfectly. We have not tried the convection feature yet
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Not the greatest

Sunshine state 5/7/2025

The microwave heats sporadic one time it heats fast another slow. The convection oven feature on the microwave never gets to temperature
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

DO NOT BUY

David351 5/5/2025

Bought a new construction house with this unit installed. The microwave failed after 2 months of living in the house. Requested a replacement. The replacement arrived already broken. Third unit has been working for 20 months, and the microwaved failed. Called out a technician for $150 to diagnose the problem and the are giving me a bill of $964 to repair the microwave. Honestly avoid this unit at all costs if you have a choice!
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Disappointed

vinod_sj_fl 4/24/2025

The microwave oven™€™s light burned out in the first few months of us owning the equipment! It looks like I need to dismantle a bunch of things including the door, the front facade, and more r just replace a light bulb. Unfortunately I did not report this in time and we are living without the light bulb. The door for the microwave has its own mind. Sometimes it does not close enough causing to microwave oven to not start. Would KitchenAid be willing to help fix these things?
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Side by side refrigerator

Tabeeks 4/23/2025

Wire harness defective installation. Door swing causes wire break. Ice maker and dispenser stops working. Should be recalled.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Love the Combo but Problem with Microwave

Chef W 4/22/2025

The oven works great however, the microwave has been sparking when we try to microwave. It seems like it™€™s shorting out. We have to open and close the microwave door multiple times to get it to work. It is even worse when the oven is on or hot. We have to keep hitting ™€œCancel™€ over and over then eventually, it will start microwaving after multiple attempts. It is very frustrating.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Do not buy it.

siris 2/26/2025

We purchased the KOCE500ESS combination microwave/oven when building our home in December 2020. The design is beautiful, and we especially liked the appliance handles. Given the cost and KitchenAid™€™s reputation, we expected premium quality and long-term reliability. However, just three years in, our microwave suddenly stopped working, displaying an F1E5 error code and a "MW INVERTER NOT RESP" message. It even exploded while my son was heating milk™€"despite our relatively infrequent use of the microwave. Since the manufacturer™€™s warranty only lasts one year, we had to pay $150 just for a technician to confirm the error code without any disassembly. The repair estimate was another $500 for parts (inverter and magnetron) and labor, bringing the total to $650. By contrast, the microwave in our previous home™€"made by a different company™€"worked flawlessly for years. It™€™s frustrating to see a high-end appliance fail just 38 months after installation. When it worked, the microwave performed well enough, but a $650 repair on a three-year-old unit is excessive. While some maintenance is expected, a failure of this magnitude so soon is unacceptable. In hindsight, I wish I had chosen a different brand. I expected a premium appliance to last at least 5™€“7 years with minimal issues. Unfortunately, this experience suggests KitchenAid's quality isn™€™t what it claims to be™€"especially considering the short one-year warranty, which barely covers anything beyond cosmetic and electrical components. Reviews across multiple sites indicate that inverter failures are a common issue, not an isolated case. While this appliance may look nice, it's an expensive disappointment™€"both to purchase and maintain.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Awesome replacement

Rossd69 2/25/2025

Replaced my 25 year old unit with this. Looking forward to the next 26
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Awesome

Ross25 2/15/2025

Wonderful replacement for our previous KitchenAid 25 yr old model. Looking forward to another 25
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Awesome oven

tsau 2/10/2025

I have only had it a month, but so far I loving it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review