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3.6 | 162 Reviews

Smart Pet Pro Front Load Washer - 5.0 CU. FT.

Maytag MFW7020RW

Available in 2 Color(s)

Features

  • 10-year limited parts warranty, see product warranty for details
  • Reduce dry time with high spin speeds to remove water from loads
  • Get bonus storage with a 15.5" pedestal sold separately
  • Fresh Hold option keeps clean clothes fresh for up to 16 hours

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.625"
  • Depth: 32.9375"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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10-Year Limited Parts Warranty on the Direct Drive Motor and Wash Basket

We don't just tell you a Maytag® washer will get your clothes clean for years: we confidently back this washer with a 10-year limited parts warranty on the direct drive motor and stainless steel wash basket.

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10-year limited parts warranty* on the direct drive motor and stainless steel wash basket *View product warranty for details

We don t just tell you a Maytag® washer will get your clothes clean for years: we confidently back our washers with a 10-year limited parts warranty* on the direct drive motor and stainless steel wash basket.
*Visit maytag.com for warranty details.

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16 Hour Fresh Hold® Option

The 16-Hr Fresh Hold® option keeps clean clothes smelling fresh in the washer for up to 16 hours after the wash cycle ends.

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American Pride

We take pride in building strong, reliable appliances for your home. These washers are proudly assembled by hard-working employees in Clyde, Ohio.

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Sanitize Cycle

Remove 99.7% of three common household bacteria*, pet dander and allergens** with the sanitize cycle, which uses the hottest water temperature setting for thorough cleaning and your peace of mind.
*Bacteria tested were K. pneumonia, P. aeruginosa, S. aureus. **Allergens tested were Canis familiaris, Felis domessticus, Dermatophagoides pteronyssinus.

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Steam Option

Add steam to get deep into fibers for potent cleaning action. Combine with the Extra Power button or use on select cycles to battle stubborn stains.

10-Year Limited Parts Warranty on the Direct Drive Motor and Wash Basket We don't just tell you a Maytag® washer will get your clothes clean for years: we confidently back this washer with a 10-year limited parts warranty on the direct drive motor and stainless steel wash basket.

10-year limited parts warranty* on the direct drive motor and stainless steel wash basket *View product warranty for details We don t just tell you a Maytag® washer will get your clothes clean for years: we confidently back our washers with a 10-year limited parts warranty* on the direct drive motor and stainless steel wash basket.
*Visit maytag.com for warranty details.

1150 RPM Spin Speed Fast spin speeds of up to 1150 RPM help remove water from clothes to reduce drying time.

15.5-inch Laundry Pedestal* *Sold Separately Give the cleaning power of Maytag® washer more prominence, while adding a drawer to hide away laundry supplies. Accessory pedestals* add 15.5" of height for bonus storage and to help prevent bending and stooping.

*Sold separately.

16 Hour Fresh Hold® Option The 16-Hr Fresh Hold® option keeps clean clothes smelling fresh in the washer for up to 16 hours after the wash cycle ends.

5.0 CU. F.T. Tackle extra large loads with 5.0 cu. ft. capacity, enough space to clean 26 towels at once.

Advanced Vibration Control™ Plus Advanced Vibration Control™ Plus helps keep your load balanced with a six-point suspension system, while the advanced technology adjusts and recalibrates for each load.

American Pride We take pride in building strong, reliable appliances for your home. These washers are proudly assembled by hard-working employees in Clyde, Ohio.

An American Company for Over 100 Years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years

Auto Sensing Auto Sensing adjusts the water levels for each load to provide efficient cleaning.

Clean Washer with affresh® Cycle Deep clean the inside of your washer with the affresh® washing machine cleaner tablet or liquid chlorine bleach. Just run the affresh® cycle approximately every 30 washes to ensure your machine stays clean.

Custom Cycle Use the Custom Cycle option to save your favorite wash cycle settings for a quick and easy start next time.

Cycle Memory Start your next load quickly with Cycle Memory, which automatically saves your last load preference for every cycle.

Cycle Notifications Stay on top of laundry with smartphone alerts from the Maytag™ App.* End of cycle notifications ensure finished loads aren t left behind.
*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect.

Direct Drive Motor Tested tough for maximum durability, the direct drive motor has the power to handle large loads and is backed by our 10-year limited parts warranty.*

*Visit maytag.com for warranty details.

Drum Light The drum light gives a clear view of laundry for quick unloading

Energy Star® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

Extra Power The Extra Power button boosts stain fighting on any wash cycle with an intense pre-wash and extra agitation so you can walk away while stains wash away.

Extra Rinse Option Extra Rinse brings an intense clean to every load. Two options for medium and heavy soiled clothes ensure both messes and detergent are thoroughly rinsed away to achieve optimal clean. When using fabric softener, always be sure to use the Extra Rinse option to achieve an optimal clean.

Internal Heater An internal heater helps fight stains with increased water temperature

Late Add Feature Forgot to add something to your load" Simply press the start button to pause the washer and add in last-minute items.

Pet Pro Filter The built-in Pet Pro Filter helps to remove pet hair when used with the Pet Pro Option*
*Results vary based on pet hair type and fabric type

Pet Pro Option The Pet Pro Option unleashes additional water and a deep rinse with help from the Pet Pro Filter, lifting and removing pet hair from clothes for a clean you can see*
*Results vary by load size and pet hair type.

Quick Wash Cycle When you're strapped for time, the Quick Wash cycle s extra high-spin speeds clean small, lightly soiled loads in 15 minutes.* Get clean clothes fast by pairing it with the Quick Dry cycle on matching Maytag® dryers.

*Based on a 3-lb load.

Remote Start Do laundry anywhere, anytime, with your smartphone.* Set cycles with the option to choose from customized favorites, only available in the Maytag™ App, then start and stop the cycle remotely.
*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect. Appliance must be set to remote enable.

Sanitize Cycle Remove 99.7% of three common household bacteria*, pet dander and allergens** with the sanitize cycle, which uses the hottest water temperature setting for thorough cleaning and your peace of mind.
*Bacteria tested were K. pneumonia, P. aeruginosa, S. aureus. **Allergens tested were Canis familiaris, Felis domessticus, Dermatophagoides pteronyssinus.

Smart Appliance Stay in control and efficiently manage laundry from anywhere.* Remotely start or stop your appliance and get end of cycle notifications so no load is left behind. Get step-by-step pretreating instructions in the Stain Guide to take on everyday tough stains and maximize the power of your Maytag® appliances.

*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect. Appliance must be set to remote enable.

Specialty Cycles Access multiple specialty cycles made to master any laundry challenge, like activewear, swimwear and sleeping bags in the Maytag™ App.*
*WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect. Appliance must be set to remote enable.

Stain Guide Get step-by-step pretreating instructions in the Stain Guide to take on everyday tough stains like grass, spaghetti sauce, wine and more in the Maytag™ App.*.

*WiFi & App Required. Features subject to change. Details and privacy info at maytag.com/connect. Select stains only.

Stainless Steel Wash Basket The stainless steel wash basket is built tough to tackle years of washes. It s also backed by our 10-year limited parts warranty.*

*Visit maytag.com for warranty details.

Steam Option Add steam to get deep into fibers for potent cleaning action. Combine with the Extra Power button or use on select cycles to battle stubborn stains.

Voice Control with Alexa and Google enabled devices* *U.S. only Control your laundry room no matter what you ve got on your hands with simple voice commands using a Google Assistant or Alexa-enabled device.* *U.S. only. Appliance must be set to remote enable. WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect.Alexa® is a trademark of Amazon.com, Inc. or its affiliates Google® is a trademark of Google LLC.

Features

  • 10-year limited parts warranty, see product warranty for details
  • Reduce dry time with high spin speeds to remove water from loads
  • Get bonus storage with a 15.5" pedestal sold separately
  • Fresh Hold option keeps clean clothes fresh for up to 16 hours
  • Tackle extra large loads with 5.0 cu. ft. capacity
  • Advanced Vibration Control™ Plus redistributes unbalanced loads
  • Proudly assembled in Clyde, Ohio, U.S.A.
  • An American company in business since 1911
  • Auto Sensing adjusts the water levels for each load
  • Clean the inside of your washer with the AFFRESH cycle
  • Use the Custom Cycle option to save your favorite wash cycle
  • Start your next load quickly with Cycle Memory
  • Get end of cycle notifications on your smartphone
  • Our direct drive motor is tested tough for maximum durability
  • The drum light gives a clear view of laundry for quick unloading
  • ENERGY STAR® certified models help save on utility bills
  • Extra Power boosts stain fighting on any wash cycle
  • Thoroughly clean clothes with the Extra Rinse option
  • An internal heater helps fight stains with increased water temperature
  • Pause loads to add last minute items with the Late Add Feature
  • The built-in Pet Pro Filter helps to remove pet hair
  • The Pet Pro option lifts and removes pet hair from clothes.
  • Get clean clothes fast with the Quick Wash cycle
  • Use your smartphone to remotely start and stop your washer
  • Sanitize cycle cleanses loads and removes 99.7% of pet dander
  • Stay in control and efficiently manage laundry from anywhere with your smartphone
  • Access speciality cycles to master any laundry challenge
Certifications
Ada Compliant No
Cee Tier Rating Tier I
Energy Star Qualified ENERGY STAR® Qualified
Imef 2.76
Iwf 3.2
Prop65 CA
Ul Yes
Controls
Automatic Temperature Controls Yes
Control Location Front
Control Type Knobs
Eco Monitor/efficiency Monitor No
Electronic Display Type Cycle Indicator Lights with Digital Time Remaining
End of Cycle Signal Yes
Feedback-status Indicators Add Garment; Control Lock; End; End of Cycle Signal; Estimated Time Remaining; Sensing; Wash
LCD Touch Screen Yes
LED Color White
Cycles
Number of Wash Cycles 12
Washer Cycle Selections Bulky Items; Clean Washer with affresh; Colors; Custom Cycle; Delicates; Drain & Spin; Heavy Duty; Normal / Regular; Quick Wash; Sanitize; Towels; Whites
Details
Dryer Interior Light No
High Efficiency Yes
Hoses Included 4ft 4in Drain Hose Included
Internal Heater Yes
Maximum Spin Speed 1,160
Maytag Commercial Components Washer Motor and Basket
Pedestal Options XHPC155XW
Stackable Yes
Water Faucet No
Dimensions
Product Height 38.625
Capacity Iec Canada 5.8
Carton Height 40
Gross Weight 234
Washer Door Opening Width 25.688
Capacity (doe) Us 5
Carton Depth 35
Carton Width 30
Product Depth 32.9375
Net Weight 224
Product Width 27.0
Depth With Door Open 90 Degree 52.938
Electrical
Power Cord Included Yes
Exterior Details
Adjustable Feet Yes
Lid/door Finish Plastic
Lid/door Lock Yes
Lid/door Swing Left
Window Yes
General
Depth With Door Open 90 Degree (fract) 52 15/16"
Depth With Door Open 90 Degree (metric) 134.46
Washer Door Opening Width (fract) 25 11/16"
Washer Door Opening Width (metric) 65.25
Washer Features Extra Power Button; Fresh Hold® Option; Pet Pro Option; Quick Wash Cycle; Sanitize Cycle; Smart Capable Appliance
Interior Details
Advanced Vibration Control Yes
Automated Dispenser Precision Dispense
Automatic Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Fan Type Fresh Hold®
Motor Drive Type Direct Drive
Out of Balance Sensing Yes
Washer Drum Material Stainless Steel
Modifiers
Delay Start Yes
Number of Rinse Options 1
Number of Soil Levels 3
Number of Spin Speeds 4
Number of Temperatures 5
Number of Wash/rinse Temperatures 5
Number of Washer Options 12
Pre Soak No
Rinse Options Extra Rinse
Spin Speed Selections Fast; Medium; Off; Slow
Temperature Selections Cold; Cool; Extra Hot; Hot; Warm
Washer Soil Selections Heavy; Light; Normal
Options
Washer Option Selections 16 hr Fresh Hold; Control Lock; Delay Wash; End of Cycle Signal; Extra Power /Boost Option; Extra Rinse; Pet Pro; Steam
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.625"
  • Depth: 32.9375"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

5 Stars

Great Feature for Pet Owners

Dog owner3 8/21/2026

Pet Hair Removal is so helpful with my 2 large dogs. Also, my front load washer is very saving on water, and quiet in use.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Do NOT buy!

Remimom 8/19/2026

This is the worst machine I have ever wasted money on. Do not buy! There is no front drain. The only way to drain your washer and keep is from smelling is to dismantle the entire machine including the electronics panel. This needs to be done at least monthly to remove kid socks, panties and old water. The machine also doesn™€™t have a spin only cycle in case your clothes are too wet after washing. As with all appliances. No once cares that the product sucks. You can™€™t return it. This is just life until it dies or until you decide to spend the money again. Would give zero stars if I could.
Originally posted on Maytag.com

No, I do not recommend this product

4 Stars

Laundry Day Just Got Better!

wearswaldo2 8/3/2026

"I've been very happy with my Maytag washer. It cleans clothes thoroughly and runs quietly. It's easy to use and handles everything from everyday loads to bulky items with no problems.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Functions not user friendly

Dawn210 8/3/2026

start button does not seem to be intuitive. not sure how long to hold the button to start. Detergent dispenser seems flimsy, not clear how much to fill a cup.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

WORST WASHER EVER!!

kick 7/26/2026

The worst washer I have ever owned and I have owned at least 15 washers, Samsung, LG, Kenmore. I can't believe every time you have a buildup you have to call a Maytag technician to come out, remove the back of he washer and clean it. WORST WORST purchase ever. Bought this because I wash a lot of dog blankets and if you do too many loads the washer's sensor breaks and you have to call a technician. DO NOT DO NOT BUY!
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

What's not to like.

KD-99 7/23/2026

We love the cycle delay and how all the pet hair is gone from our clothes now.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Maytag disappointment

BonneChance 7/22/2026

I've had Maytag washers and dryers for years. I have loved every set I have ever had. But this set is frustrating. The panel isn't easy to navigate. Printed Instructions are too general. Reading the instructions again trying to get the washer to turn on, I found a website to check, but when I'm trying to get laundry done, I'm not in a position to go look up a website. Getting the washer to start takes more than one try. I have been able to use one setting that seems to work most of the time, so no matter what I am washing, I use that setting.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Nice front loader

Parkjr 7/22/2026

the washer is very nice. I love the big tub and how it really washes the clothes. The rinse is nice to, it's like a double rinse
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible. Do not buy.

Maddieh 7/20/2026

The washer and dryer were just purchased six months ago and both are already throwing an error code. This Maytag washer is poorly manufactured. The main filter for the washer is way down inside the machine and needs a repair person to come clean it out. There is no access panel or easy way for someone to clean out the main filter without a service call. After the warranty runs out, I will have to pay someone to come clean the filter of my washer™€¦ Do not recommend buying the washer or dryer. We also had to wait a month for a technician to just look at our washer and dryer- not fix it, just to look at them. Now that they have been looked at, we have to wait for another day for TWO technicians to come at the same time so that they can take the dryer down and then take the washer apart to clean out the filter™€¦ We have already spent over $200 at the laundromat washing laundry because we have a six week old baby and need to do laundry daily. Over $200 at the laundromat, despite having a brand new washer and dryer in our laundry room... absolutely ridiculous.
Originally posted on Maytag.com

No, I do not recommend this product

4 Stars

pretty

Lori5777* 7/16/2026

Very quiet and seems to function properly. Not too impressed with the pet pro cycle. Lots of hair was left in the tub after the cycle. Filter was not even half full, so not sure what the deal is there.... sometimes the tub isn't clean of hair after a regular cycle either. And no, I am not overloading the washer.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Buyer Beware, don™€™t make my mistake

Nick R 7/12/2026

If I could do 0 stars, I would! I™€™ve owned this washer for less than a year and constantly having issues! I™€™ve never been more disappointed in a major appliance as I am with this one. We are constantly having error messages come up bc the drain plug is constantly being clogged with articles of our kids clothing or my wife™€™s bra. So, if you have kids with small socks or if your wife wears a bra, I would not advise you to purchase this washing machine. To add insult to injury, getting to the drain plug is an absolute nightmare if you are using this as a stackable system and don™€™t have a lot of space to work with like me. I™€™m not sure what else we can do at this point, we™€™re stuck with this thing for the time being. Chances are that we™€™ll be sending this to the curb and leaving Maytag/Whirlpool altogether. We had Kenmore Elite™€™s both upstairs and downstairs for 10-15 years and have had more issues with our Maytag Pet Pro w Whirpool dryer stacked on top in under 1 year. Buyer Beware!!!! Oh and everything takes 2-3 times longer to wash and dry compared to our old ones.:. Clothes come back damp every time in dryer using any setting but timed dry. Absolutely awful all around.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Moldy Machine

deed2720 6/1/2026

When I first received this washer, I noticed that my clothes felt much cleaner than they did with my previous one. However, the mold buildup in the machine around the soap dispenser has been getting worse. I already knew to leave the washer door open, and I've been removing the soap dispenser to let the inside air out. Despite these steps, I can tell mold is growing behind the internal walls, which I am unsure how to address besides leaving the door open, removing the dispenser, and running regular washer cleaning cycles. For reference we've had this washer for about 5 years.
Originally posted on Maytag.com

No, I do not recommend this product

3 Stars

Not that happy

sjhart29 3/23/2026

I love the pet filter. I hate that it doesn't have a finish buzzer or I can't hear it like I did on my Whirlpool washer. I HATE I don't have an inside light I can turn on!
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

OK washer. Stupid design. Not worth it.

TIppinL 3/22/2026

Many issues with this washer. It™€™s the dumbest design ever, not being able to access the filter when it clogs (because it eill). The pet pro function is worthless. I have two dogs and the washer could not handle the winter/spring shedding off my clothes. In 2 months we had to try access the filter (THERE™€™S NO REMOVABLE COMPARTMENT) by removing the entire front panel which will not come off if you don™€™t take the top panel. Since it locks shut when it clogs, we had to cut a hole in the front to be able to fix the very frequent clogging issue. This design is stupid. Do NOT buy it.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Love my magtag

Vicky01 3/22/2026

I bought this a month ago. I bought the draw for it to set on. So much easier to put clothes in and out.. so happy I got them. Controls make it easy on what cycle I need to choose. Not only happy with the way it works but a beautiful set
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love The WiFi

Cleaning Gizmo 3/20/2026

A washer that does way more than wash. This was a huge upgrade for us, we had a similar model that we purchased 9 years ago. This washer works like a dream. I love the smart feature to let me know our clothes are clean. Our clothes feel so clean!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

BINGO! The Best Washer Ever!!

JoAnnGDogMom 3/18/2026

My husband and I are so thrilled with this washer. It is easy to use and has lots of features. Our clothing, bedding, towels and dog beds are squeaky clean, soft and have a fresh scent. Highly recommend for anyone, especially people who are owned by fur and feather babies. We have always purchased Maytag products however this washer is extraordinary and a ™€œdream come true.™€
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

failed in 6 months

krammatt 3/16/2026

I have had this washer 6 months. Went to wash clothes and code F7E1 pops up. I was lucky and got a serviceman in 5 days. He declared a circuit board failure and ordered a part. He replaced it a week later. So far it is working, but I am holding my breath and suspect a lemon. The washer is good at cleaning clothes with way too many washing options. I suspect the legend of the Maytag brand is a hoax and my $2000 investment in a matching washer/dryer set was money not well spent.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

AWESOME

nick45690 3/13/2026

Good purchase working great that i purchased thi one
Originally posted on Maytag.com

Yes, I recommend this product

1 Stars

Broke after 3 weeks and service is terrible!

JJ797 3/6/2026

Broke after 3 weeks and service is terrible! This washing machine was delivered January 17th 2026. It broke on March 13th. (I don't do heavy duty loads and do laundry for 1 person) Scheduled a technician that didn't show up. Was able to get one the following day. The entire drum needed to be replaced. A week and a half later the part comes in and 2 technicians are scheduled. After installing the drum, after they left I noticed they did not install the pet hair filter. I ran out after them and they took the old one off the old drum and told me to slide it on one of the baffles. You can not do that. They needed to install the other part of the filter. I ran back out but they were gone. Called the service line again and I was told they will contact the technicians and to give them 48 hours for him to respond. Seriously? Guess what they haven't responded. The worse part is I have to take a day off work to be home between 8-4. I told the person on the phone that 4 days of work missed I may as well have just bought another machine. After telling him I can't afford another day off work he told me I have to be there to open the door because they can't fix it by magic. So here we are, still waiting......
Originally posted on Maytag.com

No, I do not recommend this product

1 Stars

Headaches after 3 weeks

Bangingheadingonwasher 3/5/2026

I bought this washing machine about a month ago and within 3 weeks started having issues. There was something broken within the drum and it needed to be repaired. A call to Maytag (Whirlpool) had a technician to come and look at it. NO ONE SHOWED UP and a day of work was missed. A call to Maytag again and another appointment t was made. A Technician did show up and it was determined the drum was broke and needed to be replaced. This was ANOTHER day off of work. Now over 2 weeks withojt a washing machine and learning how to use the EXPENSIVE laundromat, the new drum was in and it would be installed. A Technician showed up, installed the new drum, was about to leave when it was noticed that the Pet Filter was not installed on this drum and it was the wrong drum. The Technician simply handed over part of the Pet Filter for the drum and said " You can install it" After missing 3 days of work, spending over $150 in a laundromat, and now having a washing machine that does not do what it is supposed to do ( no longer has a pet filter baffle, a call was made YET AGAIN to Maytag. Trying to explain that the washing machine no longer has a petfilter was a headache to the customer support person. Another of work will be lost due to Maytag without any compensation or care. When asked if I could exchange the washing machine, I was told it was over 30 days since purchase and they woild not exchange for one that works.
Originally posted on Maytag.com

No, I do not recommend this product

3 Stars

Where™€™s the filter?

Taylor-Pierce 3/5/2026

I bought this new wash machine but didn™€™t know the filter would be so difficult to clean out. I guess I am forced to call a repair man just to do a simple task. This is poorly designed. There is no trap door or utility drawer like the videos show on this model. So far that™€™s my only complaint
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

DO NOY PURCHASE

Mbol1 3/3/2026

Nothing but issues. Product is less than 2 years old and I™€™ve had to replace the lid lock, drain pump, and actuator TWICE & it doesn™€™t work again after a few weeks. Officially doing away with it and getting something else.. NOT Maytag. Worst warranty and washer for what you pay!
Originally posted on Maytag.com

No, I do not recommend this product

5 Stars

Great machine in the very aspect.

Dugusta 3/3/2026

No longer than I™€™ve had this machine, I already love it. Built to last, it looks great and performs even better. I purchased a pedestal this time which was a first for me, and I am totally sold on the concept. That means no more bending and being in my mid 60s, that is definitely a good thing. We felt that the price we paid was well worth it due to the quality of the machine. It™€™s also a water saver as well. I commend the company on a job very well done.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Fantastic cleaning power

Missy 78 2/25/2026

We bought our first Maytag and we won™€™t be buying any other brand from now on! It has gotten stains out that I thought were in the clothes for good!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Need better manuals. YouTube videos helpful

PSzat 2/23/2026

Having a difficult time connecting to Wi-Fi. Also, no instructions on how to work certain features.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Washer works well, just complicated.

PLSD 2/23/2026

I purchased this washer almost a month ago, still learning about all it can do. It is more complicated than I would like, but you can't purchase anything without computer chips anymore. I am satisfied that it cleans the laundry well.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Faulty spin feature already

Colorado Kim 2/23/2026

Unit is 9 months old and the spin only works if I use the Whites cycle and very fast spin, none of the other cycles will spin out water
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Do not buy- stay away

kclen 2/20/2026

My machine is a year old. The electronic control failed so it won't power on. They have one technician in the area that is scheduled weeks out. The part to fix this is on back order. The result is that I have a 'new' washer that is under warranty that won't work for months.
Originally posted on Maytag.com

No, I do not recommend this product

2 Stars

Sven0429 2/20/2026

Constantly has errors for sudsing and not draining. Even on clean cycle. Have only had them a few months. We use only HE soap.
Originally posted on Maytag.com

No, I do not recommend this product

5 Stars

happy dog mom

cappieq 2/17/2026

I have six large rescue dogs and a septic tank...The dogs live in the house, therefore there is lots of hair that is washed weekly. I only wish I would have gotten this machine earlier. Seeing how good it did ...I went ahead and got the pet dryer also...
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Finally a machine was delivered

Laundrydelema 2/17/2026

I bought this month. Many electronics to run the machine increase its vulnerability for breaking down. Also does not come with user manual. I have to print it from the website and this is not my favorite way to have my manual available.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great washer

Customer Happy 2/16/2026

Excellent washer. Have the dryer already same model. Very happy with the purchase so far.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Pet pro

OLouise 2/13/2026

I would be super happy with this washer but the pet pro bar became dislodged during a cycle and broke. Took forever to order replacement parts, I had to find the part numbers thru extensive research as customer service could not obtain them. Then the parts took a long time to ship. Otherwise a good washer.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Well Worth The Price!

Goldengirl27 1/28/2026

The Smart Pet Pro Front Load washer is fabulous!!! All of the dog hair has been removed from the clothing and especially from the socks! Well worth the price!
Originally posted on Maytag.com

Yes, I recommend this product

Customer Provided Photos

3 Stars

al 2026 1/28/2026

disappointed that installers did not go over operation procedures and paperwork for the washer do not explain operation very well. still struggling with correct procedures for proper operation.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Bleach dispenser not working correctly.

METF 1/20/2026

This maytag washer has ruined my colored towels. I've had this washer about 6 months. My previous washer had a perfectly working bleach dispenser, which this machine does not have. In that previous washer, I successfully washed colored towels and other items with bleach, and there was never any bleach stains on the items. On this washing machine, when liquid bleach and fabric softeners are poured into the dispenser drawer they immediately dump into the drum. I am using less than a tablespoon of bleach and it immediately pours into the drum.This is not satisfactory.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Garbage

MattyyG 1/20/2026

Everything they make is garbage now. At one time it was a brand built on quality now that are just riding on their old reputation. Everything they make is far from "commercial quality" dispite their false marketing. We bought a top of the line washer from them a few years ago, the glass top lid hinges rotted off because of the terrible design. Now I have the wires hanging out of it so I can bypass the lid locking mechanism just to make the thing work. Tons of people online with the same issue. On top of that the high water efficiency design means they cant even clean a pair of jeans with some mud on them because they use such very little water. I guess they assume we all live in California and have no water. I'll never buy another Maytag product again. Great job Whirlpool on destroying a top brand in record time.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

4 Stars

Bigred5383 1/18/2026

The new washer is doing its it's job, as expected.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Review of Maytag Front Load Washer with Pet Cycle

Disappointed#12/25 1/16/2026

I bought my new frontload Maytag washer in December 2025. I have owned two previous 4.5 cubic ft. Maytag front load washers. I was happy that the new washer is 5.0 cubic ft. and is slightly larger. However, I am disappointed that the new washer is made with cheaper plastic in the soap dispenser and can't be removed from the tray area to wipe down excess water after a load. The extra water causes mineral build up. My previous two soap dispenser trays were removable and made with durable plastic. The spin cycle does NOT spin dry the clothes well, even though it is on the fastest spin. Clothes are still wet and heavy which takes it longer to dry. My previous two Maytag front load washers really spun out the water. This issue NEEDS to be addressed. My sister has a Maytag top load washer and she has also complained about clothes still wet after the spin cycle. I am truly disappointed with the lack of quality of my new Maytag front load washer. It is made with cheaper quality materials. When I called the Maytag Warranty dept. to register my washer. I found out that the warranty barely covers anything. With my previous two washers, the warranties were so Much better. Customers who have been loyal to Maytag and Whirlpool are finding that the services being offered now is very limited. I tried calling Maytag on the customer service number several different times and NO ONE answered...just put on hold forever. In the future, I would think twice before purchasing another Maytag washer. Great disappointment with the quality of the new Maytag front load washer. Maytag NEEDS to go back with making a quality washing machine that spins out the water from clothes after the last spin cycle and make soap dispenser tray with quality durable plastic, NOT cheap plastic.
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love this machine!

Mrs.Israel416 1/16/2026

These were purchased as a holiday gift / upgrade and we love them!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Bad bearings

Vic66 1/9/2026

Purchased the PetPro front load washer. Was working great until it started making noise in the back. Had to replace the bearings after 2 weeks of use
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Flexible and Easily Used Options

FranzIV 1/6/2026

I have not had a chance to use it yet, but David did an excellent job of installing it and he trained me well in its usage. He also spent extra time leveling it using my level. It was not easy to do and I appreciate his effort.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Ease and simplicity of working touchscreen is a be

Firebuck 1/3/2026

We purchased it in November took delivery on it just a couple of weeks ago. Had the appliances installed I am completely satisfied with it. I™€™ve used Maytag for many many years and when the old one went out, we stuck with Maytag because of its dependability it doesn™€™t excellent job.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Lubos 1/3/2026

I am not satisfied at all. The buckle is 2 months old and it is already reporting error F9 E 1, no one wants to help me. The buckle is under warranty and I want to replace it.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

4 Stars

Features

Mazada2024 12/31/2025

I have had only Maytag washers in 50 years of marriage. They have never left me down my only complaint is that an instruction manual doesn™€™t come with it. I didn™€™t know that after 30 loads you must use the clean cycle and I do wish there was more warning you were at 30 loads. Otherwise I am very happy with the machine.
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Broken Day 1 very bad

Rickiller 12/29/2025

Came broken, have to call warranty os the store to change a piece, very disapointing. That give not us a positive thing from Maytag. We are scared for the rest of the years to come.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Excellent as expected from Maytag

Eli808 12/23/2025

Very happy with my purchase! Zero issues but I know Maytag and there won't be any for many years to come. My last washer was also a Maytag from 20 year's ago and had to replace a belt and the thing ran like new! I trust Maytag above the rest!
Originally posted on Maytag.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Avoid at all costs.

DisappointedMaytag 12/17/2025

I bought this washer less than two months ago and it has stopped working. When my husband called Maytag for help they couldn't locate the model number. $1000 and it lasts less than two months? And this is the "Pet Hair" version? What a piece of crap.
Originally posted on Maytag.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Gene 643 12/16/2025

I called Customer Service, to find out where the pet filter is located. I assumed it would be at the end of the discharge hose. I spent quite a bit of time on the phone with them and they kept going back to the manual. I was not given an answer. I don't know if the installers missed it, or one did not come with machine. Can you answer my question???
Originally posted on Maytag.com

No, I do not recommend this product

 Incentivized Review